As an energy, sustainability, and environmental consultant, I am constantly “selling” appropriate projects to clients who can really benefit. As you readers probably know between this newsletter and my website, I have a short flyer entitled: “The 9 Purely Business Reasons To Save Energy”. Not saving the polar bear or the Amazon Rain Forest, but direct financial benefits. Not hypothetical or “blackboard”, but with real-life case studies. Convincing, overwhelming. I used to think this was a slam dunk to win business helping entities set up such programs. But as I sit down with more and more business or municipal leaders, everyone agreed that these 9 reasons were spot on and appropriate. However, this approach would be a tough sell in-house. What can be done to make it easier for you, the reader, to sell such a program (and increasing your budget to do so) to your corporate or municipal leaders?
The most common problem is that the person making the decision to allocate money to begin or expand an energy or sustainability program is somebody who is not in the field day to day and maybe does not even understand what sustainability is. The answer, it appears, would be to educate that person. The problem is that this takes time, something the executive simply does not have or a desire for. But to further your career, it is helpful to give you some tips to sell such projects internally, and that’s what’s contained in this article.
When your supervisors tell you that a project you are interested in “doesn’t fit into the budget,” it may mean that they don’t understand the true value of the project. There are two options: lower the cost and/or raise the value of the project in their eyes. You can lower your potential project’s cost, but then you increase the risk that the project will have a lower impact or value to the company and/or will fail.
The better solution is to re-position and re-communicate the proposed project in such a way that it shows value to those specific decision makers and what they consider important. This lends itself well to energy, which has many potential, diverse benefits.
Here is an example that I recently experienced. I made a presentation to a municipality focusing on street lights, and upgrading them to LEDs, for better lighting using less electricity. In the room was the mayor, the Treasurer, and the head of the DPW. This is a fairly conservative town that does not like to take what they perceive as “risks” (do anything much different than was done in the past), nor care about environmental or global concerns. In the entire presentation, I did not even mention even once words like carbon footprint, greenhouse gases, or climate change. I knew that if anything this would turn them off. I stuck to financial benefits only. I presented a rough calculation that when all the street lights are switched, they would save at least $250,000 per year in avoided electricity costs (and more as rates increase in the future), money that could be spent elsewhere. I asked whether this was a significant savings and could be useful to their budget as their citizens demand more services. I honestly did not know if this was a significant savings or not. The Treasurer chimed in quickly, yes, they sure can use the money not spent on energy for shortfalls in other areas. (They can’t raise taxes anymore.) She became a fan of the proposed project. I then mentioned that most LED vendors warranty their street lights for 7 years, meaning there would be much less maintenance to replace non-operational street lights. Would that be helpful, I asked? Yes, very much so, said the head of DPW. He said he currently had 2 fellows nearly full-time replacing blown out lights. There were plenty of other tasks his department was behind on that he could use those two staff people. He became a fan of the proposed project. Finally, I prepared a rough conservative financial analysis of the project, demonstrating that the project will likely have a return on investment of 14% per year. I joked and asked what bank offers such a return! But in reality, they should have little problem getting a bond at a lower interest rate seeing this potential return. I also presented a calculation of what are the consequences of not doing the project, keeping the status quo. Over 7 years, the town would spend more money than if they did the project (just spread out) replacing bulbs, not get the quarter million per year saving, and not free up the staff people. Now the Mayor himself saw the contrast and he got on board. Now, the entire group, skeptical about any new project, supported the project because it brought value in areas of importance to each.
The key here is to understand the decision maker(s). What is important to each of them? What does each perceive as “value” to themselves personally or to the company or municipality? Remember that these values vary between people, based on their specific needs. Therefore, before bringing a proposed project to the attention of the decision makers, it is critical to assess each decision maker’s role and what is important to each one. You therefore need to think through what each believes is of value.
Therefore, the key is to focus on the decision makers’ needs or value system. It’s hard, but try to minimize including what you think is of value. Doing so will overload the information and “values” being transmitted to the decision makers. Too much information may be a turnoff and/or dilute the impact of the items of value.
This is how you will increase the value of your proposed product or service in the client’s eyes. Good luck. I hope you succeed in getting your proposed projects approved!
CCES can help you or your group prepare proposals and presentations concerning energy, sustainability, and environmental for internal review and approval, highlighting the many and specific values that it can give your entity. And, of course, we can manage and implement the projects, too, to achieve those savings and values you espouse. We are here to help you succeed and meet your goals! Contact us today at karell@CCESworld.com or at 914-584-6720.